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Frequently asked questions



Can I get a health fund rebate?
This depends if you are in a health fund table that covers remedial massage and/or aromatherapy.  Our therapists are registered with most health funds, including BUPA, Medibank Private, NIB, HCF, AHM and more. Health Fund rebates are only available for remedial massage and aromatherapy treatments.

Can I pay by credit card/EFTPOS?
We accept credit card payments online using PayPal. Unfortunately we do not have EFTPOS facilities at this time.  Most people are happy to pay cash.

Do you offer gift vouchers?
Yes. We offer gift certificates for you to spoil your friends and loved ones. Click here to read more details about gift certificates. Gift certificates can be emailed/posted/delivered with flowers.

Do I need to take a shower before my treatment?
A shower washes away the tensions of the day, along with sunscreen, fragrances, and lotions that may interact with products used in your treatment. Warm water also helps prepare your body to receive the full benefits of the carefully chosen natural substances used by your therapist.

Will I be covered during the massage?
Yes, draping is used throughout all treatments. Only the area that is being worked on will be uncovered.  If you are feeling too warm or too cool with the draping used, please let your therapist know.

Should I take off all of my clothes during my treatments?
Our therapists use professional draping techniques to ensure your privacy at all times. While some spa treatments are best performed with less clothing, every step is taken to ensure discretion. The therapist will explain the treatment procedure prior to the commencement of the service, how to position yourself on the treatment table, and how to use the linens to cover yourself. The therapist will leave the room while you disrobe and position yourself for the treatment. They will protect your right to privacy and comfort at all times.

What areas do you cover for home visits?
We will travel within a 30min radius of Baulkham Hills (in north west Sydney, Australia) at our standard rate of $130 for a one hour treatment.  This includes the following areas Castle Hill, Glenhaven, Pennant Hills, Glenwood, Seven Hills, Kellyville, Northmead, Toongabie, Rouse Hill, Cherrybrook, Quakers Hill, Bella Vista, Winston Hills, Kings Langley, Stanhope Gardens, Baulkham Hills, Acacia Gardens, Kings Park, Kellyville Ridge, Schofields, Parklea, Marayong, Woodcroft, Lalor Park, Kellyville Ridge, Beaumont Hills, Toongabbie, Seven Hills, Newbury, Carlingford.  We are prepared to travel further, but an additional travel fee may be applied.

Pregnancy massage FAQs

Postnatal FAQs

Here is a link to some general Pregnancy FAQs, not massage related (external site)

What is the bodyCushion you use for pregnancy massage?
See our bodyCushion page for more details. It may also be used for other massages too.

Do you sell stones for massage?
Yes, we do - click here for details.

Can I get a hot stone massage in my home?
A LaStone Therapy treatment is NOT available for home visits. 
A few stones used for massage is available as a $15 add-on to a standard massage for home visits.

Do you do training?
We do LaStone Therapy training.  Check out the training page for more details.

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Contact Information

0410 621 409 - you'll probably encounter the answering machine, please leave a message and your call will be returned within one business day.
(The phone number from outside Australia would be +61 410621409)
 that is info at melmassage.com if your browser has blocked scripts.


Click here for further information and associated websites.


Thinking of adding hot stones to your business? Click here for everything you need to know but didn't know to ask. (this link will be uninteresting to the general public, but might give someone an idea as to why hot stone massage costs a bit more than a no stone massage. The information includes details of training courses in Australia and supplies)


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Based in Sydney, Australia, offering massage, day spa treatments, aromatherapy, Ayurvedic massage, LaStone Therapy (hot rock massage), Sacred Stone massage, PediKarma, pregnancy massage, (prenatal massage), postnatal massage, and remedial massage. Clinic in the Hills District of Sydney, or home visits available across much of Sydney. Gift certificates available.  Pamper Days, spa parties and hens parties catered for.  Baulkham Hills NSW 2153, Australia